New York
NY
Incumbent Worker Training, through the local workforce development boards
the New York State Department of Labor and New York's local workforce development boards
the New York State Department of Labor's local workforce board directory and Technical Advisory 18-02.7
source
33
local workforce boards, each with its own terms
Up to 90%
for 50 or fewer employees, where a board funds it
No list
state-approved provider list not required for this training
50% credit
separate state tax credit, strategic industries only
Program structure checked against New York State Department of Labor pages, Technical Advisory 18-02.7 and a local board's published policy on September 25, 2026. Terms and funding vary by board and are confirmed board by board.
Three things to confirm. | Then we check your board.
In New York the answer depends on your county. Some boards fund incumbent worker training on a rolling basis, some in rounds, and some not at all this year. Send the form and we will find your board, ask what it is funding now, and tell you plainly whether it fits.
  • Your business is in New York and the people you would train are current employees on your payroll
  • Most of them have worked for you for at least six months
  • You tell us your county so we can identify your local workforce board
Where a board funds incumbent worker training, your share is at least 10% of the cost with 50 or fewer employees, 25% with 51 to 100, and 50% above 100. Boards can add their own caps, wage rules and deadlines, so we confirm the terms before we put a number on your project.
Company size sets your share in New York: up to 90% covered at 50 or fewer employees, 75% at 51 to 100, 50% above that, where your board funds it. Send the form and we will check your board.
In New York, where a local board funds incumbent worker training, a $3,000 seat can bring back up to $2,700 at 50 or fewer employees, $2,250 at 51 to 100, or $1,500 above 100. Board caps and terms can lower that.
Your county decides the answer
New York's training money sits with 33 local boards, each on its own terms and timeline. Fifteen minutes tells you what yours is funding.
New York · Incumbent Worker Training

New York AI Training Grants: Incumbent Worker Funds at Your Local Workforce Board

New York does not run one statewide reimbursement grant for training current employees. That money sits with the state's 33 local workforce development boards, and each board decides whether it funds incumbent worker training, how much, and when. Where a board does, federal rules set your share by company size, so a business with 50 or fewer employees can get up to 90% of the cost covered.

Up to 100%of course cost reimbursed
$3,000per employee, per course
$15,000per company, per calendar year
10 hrslive, instructor-led training

Program terms checked against Commonwealth Corporation's published guidelines on September 21, 2026.

15 minute eligibility check

Six things have to be true. We check them with you.

The Express Program is simple once you know you qualify. Send the form and we will confirm each point on a short call, pick the course, and set a start date that clears the 21-day filing rule.

  • You have 100 or fewer Massachusetts W-2 employees
  • You have a physical Massachusetts location, owned or leased
  • Trainees are W-2 employees who work in Massachusetts (not owners, 1099 contractors or temps)
  • Your three state documents are current
  • No trainee has had the same or similar funded training in the last five years
  • Training happens on paid time, at regular wages
Over 100 employees? The General Program funds $10,000 to $200,000 with a 1-to-1 match. Use the same form and we will route you.

See if your team qualifies

Takes about a minute. We reply within one business day.

With more than 100 Massachusetts employees, Express will not fit, but the General Program can: $10,000 to $200,000 with a 1-to-1 match, and wages paid during training count toward it. Send the form and we will walk you through that route.

No cost and no obligation. Help with the application is free, and you file it. Approval is decided by Commonwealth Corporation and is not guaranteed.

✓

Got it. You are on our list.

We will email you within one business day to set up the 15 minute call. A checklist is on its way to your inbox now. Want to skip the back and forth?

Pick a time now
Local view

How New York pays for AI training, in plain terms

New York's training money for current employees flows through federal workforce funding managed by 33 local workforce development boards, from New York City to Erie County. Federal rules let each board spend part of its adult and dislocated worker funds on incumbent worker training: training for people you already employ, so they keep up with new tools and can move up.

The share you pay is set by federal rule. At 50 or fewer employees you pay at least 10% of the cost. At 51 to 100 you pay at least 25%. Above 100 you pay at least 50%. Your share can be cash or in kind. Everything else, including caps, deadlines, wage rules and whether the board is funding this year, is set by the board.

On providers, New York's Department of Labor says in its Eligible Training Provider List policy that providers not on the list can receive these funds for incumbent worker training. So there is no state-approved provider list standing between you and the trainer you pick. Your board still has to approve the training and the provider.

This is the route that lets smaller New York businesses train staff to automate repetitive work and compete with larger, better-funded competitors. There is also a separate state tax credit, the Employee Training Incentive Program, worth 50% of eligible training costs up to $10,000 per employee, but it is limited to strategic industries and excludes many service firms.

Region
Through local workforce boards
Who runs the grant
New York State Department of Labor, through the 33 local workforce development boards
Check my eligibility
Use cases

What a trained team automates first

Training is the starting line. These are the repetitive jobs small and mid-size businesses take off their people's plates once the team knows how to direct AI and check its work.

The edge the big players already have

Private equity backed competitors are buying up trades, practices and service businesses and running them on centralized software with a back-office team behind it. An independent business does not need that overhead to match them. A trained staff plus a handful of well-chosen automations gives a regular small business a true technological edge: faster answers, tighter books, cleaner data, and owners who get their evenings back.

End-of-day bookkeeping and reconciliation

Daily sales, deposits and card batches matched against the books every night. Entries are drafted, exceptions are flagged, and a person only reviews what does not tie out.

An AI receptionist that books the appointment

Calls answered after hours and during the rush. It takes the details, books straight into your calendar, texts a confirmation, and hands off to a person when the call needs one.

A CRM that fills itself in

Calls, web forms, emails and your job or practice software feed contact records, notes and next steps automatically. No more end-of-week data entry, and no more leads that never got logged.

Reports that build themselves

The weekly numbers pulled from your systems, written up in plain language and in your inbox Monday morning. Revenue, jobs, margins, pipeline, cash. Nobody assembles a spreadsheet.

Estimates and proposals in minutes

Site notes, photos, measurements or an intake call turned into a priced draft in your own template. Your estimator reviews and sends instead of starting from a blank page.

Invoicing and collections follow-up

Invoices go out when the job closes. Reminders go out on schedule, in your voice. An aging summary tells you each week who needs a phone call.

Scheduling and dispatch

Requests sorted by urgency, location and skill. Crews and customers notified automatically, with reschedules handled without six phone calls.

Document intake and data entry

Vendor bills, certificates of insurance, applications, permits and forms read and keyed into your system, with anything unclear routed to a person.

Reviews, follow-ups and repeat business

A check-in after every job, a review request when the customer is happy, a reply drafted for every review, and a reminder when it is time for the next service.

What this looks like in your industry

Same skills, different paperwork. Pick yours.

Construction and general contractors

Usual course fit: AI for Field Service and Trades Businesses

  • Bid packages: takeoff notes and sub quotes assembled into a proposal in your format
  • Change orders: written up from a voice note on site, priced, and sent for signature the same day
  • Daily logs: crew texts and photos turned into a dated job report
  • Sub compliance: certificates of insurance and lien waivers tracked, with renewals chased automatically
  • Job costing: receipts and timesheets coded to the right job and phase every night
  • Owner updates: a weekly progress summary drafted from the logs

Roofing, siding and exteriors

Usual course fit: AI for Field Service and Trades Businesses

  • Storm response: every call answered and every inspection booked when the phones spike
  • Estimates: measurements and inspection photos turned into a good, better, best proposal
  • Insurance paperwork: claim documentation and supplements drafted from the inspection file
  • Material orders: built from the signed scope and sent to the supplier
  • Production schedule: crews, deliveries and weather holds kept in sync, with customers notified
  • Warranty and reviews: registration, follow-up and review requests after final payment

HVAC, plumbing and electrical

Usual course fit: AI for Field Service and Trades Businesses

  • After-hours calls: emergencies triaged and dispatched, routine calls booked for the morning
  • Dispatch: jobs matched to the right tech by skill, location and parts on the truck
  • Maintenance plans: renewals, tune-up reminders and booking handled without office time
  • Quotes on site: options priced from the tech's notes before they leave the driveway
  • Invoices: created from the completed work order and sent the same day
  • Parts and inventory: usage logged from work orders, with reorder lists each week

Law, accounting and advisory firms

Usual course fit: AI for Professional Practices, or AI for Finance, Accounting and Payroll Teams

  • Client intake: inquiries summarized, conflicts and fit checked, and the consult booked
  • Document requests: the checklist sent, reminders chased, and what arrives filed to the right matter
  • First drafts: engagement letters, routine correspondence and summaries in the firm's voice
  • Time capture: entries drafted from calendars, emails and documents for review
  • Month-end and tax season: client books reconciled and workpapers prepared faster
  • Billing: invoices, reminders and an aging report without a partner chasing it

Medical, dental and wellness offices

Usual course fit: AI for Professional Practices

  • Phones: scheduling, reschedules and common questions handled without putting patients on hold
  • Recall and reminders: overdue patients contacted and open slots filled from the waitlist
  • Front desk paperwork: forms and insurance details read and entered ahead of the visit
  • Billing follow-up: statements, balance reminders and payment plan messages on schedule
  • Staff documents: policies, training checklists and schedules drafted and kept current
  • Reviews: requests sent after visits, with replies drafted for approval

Restaurants and hospitality

Usual course fit: AI Enablement for Small Business Teams

  • Nightly close: POS sales, tips, deposits and delivery payouts reconciled and booked
  • Phones: reservations, hours and catering inquiries answered during service
  • Ordering: vendor order sheets built from sales and par levels
  • Scheduling: a draft schedule from the forecast, availability and labor targets
  • Catering and events: proposals and follow-ups out within the hour
  • Reviews and social: replies drafted and weekly posts prepared from the specials

Manufacturing and distribution

Usual course fit: Claude Code for Operations and Data Teams

  • Order entry: emailed and PDF purchase orders read and keyed into your system
  • Production reporting: shift counts and scrap turned into a daily report by line
  • Quality paperwork: certs and inspection records assembled for each shipment
  • Quoting: RFQs priced from your history and routed for approval
  • Inventory: reorder points watched, with purchase suggestions every week
  • Customer updates: order status and ship dates sent without a phone call

Property management and real estate

Usual course fit: AI Enablement for Small Business Teams

  • Maintenance requests: logged, triaged and dispatched to the right vendor
  • Leasing inquiries: answered at any hour, with showings booked
  • Rent and owner reporting: ledgers reconciled and monthly owner statements drafted
  • Renewals: notices, reminders and paperwork on a schedule
  • Vendor paperwork: insurance certificates and W-9s collected and tracked
  • Listings: descriptions and follow-ups written from the unit details

One thing to keep straight: the Workforce Training Fund pays for the training, not for building these systems. Your trained team can run many of them with tools you already own. When you want one built properly and built fast, that is the work JMK Ventures does, and it starts with a free audit.

How the money works

Federal money, 33 local boards, terms set locally.

Incumbent Worker Training, through your local board

Federal workforce funding that New York's 33 local workforce development boards can use to train employees you already have.

  • Your share: at least 10% of cost at 50 or fewer employees, 25% at 51 to 100, 50% above 100
  • So up to 90%, 75% or 50% of the cost can be covered, where a board funds it
  • Providers do not need to be on the state's Eligible Training Provider List for this training
  • Trainees generally need at least six months with you; boards set any wage rules
  • Caps, deadlines and availability are set board by board

The separate state tax credit

Empire State Development's Employee Training Incentive Program is a refundable tax credit of 50% of eligible training costs, up to $10,000 per employee. You apply before training starts. It is limited to strategic industries and excludes accounting and law firms, finance, retail and wholesale, restaurants, hospitality, real estate, medical and dental practices, and administrative or personal services firms.

The example

A 40-person New York company sends four people through one course. Tuition is $12,000. If its board funds the project at the federal share, up to $10,800 comes back if approved, and the company's cost is $1,200 plus any in-kind share. A 150-person company doing the same gets up to $6,000.

New York's statewide programs for employer training are not the route here; the local boards are. Each board sets its own caps, deadlines and funding, and many publish nothing online. We have not confirmed any specific board's current funding, so we check yours before we quote a number.
The courses

Five live AI courses. $3,000 per trainee, two-seat minimum.

Every course is 10 instructional hours, live and instructor-led, built around the work your people already do. The price is $300 an hour, so $3,000 per trainee, with a two-seat minimum per cohort. In Massachusetts, $300 an hour is the state's hourly cap, and five seats equals $15,000 in tuition, which is the annual Express cap, so up to the full amount can come back if your application is approved.

COURSE 01

AI Enablement for Small Business Teams

For a mixed group: managers, admins, customer service and the bookkeeper learning the same practical skills together.

2 hrs x 5 weeksUp to 8 trainees
COURSE 02

Claude Code for Operations and Data Teams

The technical option, for whoever lives in spreadsheets, exports and recurring reports.

2.5 hrs x 4 weeksUp to 6 trainees
COURSE 03

AI for Finance, Accounting and Payroll Teams

For the people who close the month, run payroll and chase receivables.

2 hrs x 5 weeksUp to 8 trainees
COURSE 04

AI for Field Service and Trades Businesses

For contractors and home services: estimating, dispatch, job documentation and customer follow-up.

2 hrs x 5 weeksUp to 8 trainees
COURSE 05

AI for Professional Practices

For law, accounting, medical, dental, architecture and advisory offices that run on documents and deadlines.

2 hrs x 5 weeksUp to 8 trainees

Not sure which one fits?

Tell us who you would send and what each person does. We will tell you where we would put them.

Check my eligibility
Course fit

Picking the right course for your New York team

The five courses are the same in every state: 10 instructional hours, live and instructor-led, $3,000 per trainee, two-seat minimum. Start with who will be in the room. A mixed group of managers, admins and customer-facing staff belongs in AI Enablement for Small Business Teams. If the pressure is in the back office, AI for Finance, Accounting and Payroll Teams is built for the people who close the month and run payroll.

Contractors, home services and any crew-based business should look at AI for Field Service and Trades Businesses. Law, accounting, medical, dental, architecture and advisory offices fit AI for Professional Practices. And if you have someone who lives in spreadsheets, exports and reports, Claude Code for Operations and Data Teams is the technical option, with a smaller cohort of up to 6.

New York's share is set by your headcount, not by the course, so the arithmetic is the same for every course where your board funds it. If you are a manufacturer or tech firm looking at the state tax credit instead, note that it excludes accounting and law firms, medical and dental practices, finance, retail and restaurants, which rules it out for the Professional Practices course audience.

How it works

Four steps from form to reimbursement

1. Confirm and locate

A 15 minute call to confirm the basics, identify your local workforce board from your county, and pick the course and the employees who would attend.

2. Check the board's terms

We ask your board whether it is funding incumbent worker training now, at what share, with what caps and deadlines, and whether it will approve our training. You get a plain yes, no or not yet.

3. Apply, then train on paid time

You file with the board on its schedule and wait for a signed agreement. Then your team takes 10 hours of live, instructor-led training over 4 to 5 weeks. You pay the course invoice.

4. Get reimbursed

You submit the completion records and invoices your board asks for, and it pays its share.

Read this before you budget

The grant pays for training. Not for the build.

What boards can fund

  • Training for employees you already have, where your board offers it
  • Up to 90%, 75% or 50% of the cost, depending on your headcount
  • Trainers of your choice, subject to the board's approval, with no state provider list required

What it does not cover

  • Consulting, implementation and work on your own systems
  • Software subscriptions and AI tool licenses
  • Anything your board has not approved before training starts

Plan your AI rollout as two budgets: training through your local board, and implementation as its own project. Our free AI capability audit maps the second one.

Local questions

Questions we hear from employers here

Does New York pay for AI training?

It can, through your local workforce development board. New York's 33 boards can use federal funds for incumbent worker training, which pays a share of the cost of training your current employees. AI is not named either way in the state materials, and each board decides whether it is funding this training now.

How much comes back on a $3,000 course seat?

Up to $2,700 per seat at 50 or fewer employees, $2,250 at 51 to 100, and $1,500 above 100, where a board funds the project at the federal share. Four employees at a 40-person company, $12,000 in tuition, could bring back up to $10,800 if approved. Board caps can lower it.

Which employers qualify?

New York employers whose local board is funding incumbent worker training. Boards set their own employer rules, such as a minimum number of employees or years in business, so we confirm yours before you apply.

Who counts as a trainee?

Your current employees. Federal rules require an established employment history with you, generally six months or more. Some boards add wage rules; one board we checked requires current pay at least $2 an hour above minimum wage and a raise after training. Contractors paid on a 1099 are not your employees for this purpose.

Can we use our own trainer, including one from out of state?

New York's Department of Labor says providers do not have to be on its Eligible Training Provider List to receive incumbent worker training funds. Your board still approves the training and the provider. Our trainer is based in Massachusetts, and we confirm with your board that this works before you apply.

Which board are we in?

It depends on your county. The Department of Labor lists all 33 boards, from New York City and Suffolk County to Erie County and the Capital Region. Tell us your county on the form and we will identify yours.

Does it pay wages while employees train?

Usually not directly. Wages you pay during training can count toward your share where the board accepts in-kind contributions. Check the board's rules.

When do we apply and how long does approval take?

Before training starts, on your board's schedule. Some boards take applications year-round and some in rounds. Nothing spent before your agreement is signed should be expected back.

What is not covered?

Consulting, implementation, software and AI tool licenses are not training and are not covered. Your board may exclude other costs such as travel.

Is funding available now?

It depends on your board. New York does not publish board-by-board availability, and some boards do not fund incumbent worker training every year. We ask yours before you plan around a number.

What about the Employee Training Incentive Program?

It is a separate state tax credit from Empire State Development: 50% of eligible training costs, up to $10,000 per employee, applied for before training starts. It is only for strategic industries and excludes accounting and law firms, finance, retail, restaurants, hospitality, medical and dental practices and several others. We tell you if it fits.

What is the first step?

Send the form with your county. We identify your board, ask what it is funding right now, and come back with a plain answer.

Where we work

Five New England states, and a local page for every major Massachusetts city

Each state runs its own training grant with its own rules, so each state has its own page. Massachusetts also gets a page per city, because the program is the same statewide but the businesses are not.

By state
Massachusetts cities
This year's $15,000 does not roll over

Fifteen minutes tells you if the state will cover your team's AI training.

The cap resets each calendar year and the application has to be in 21 days before the course starts. Start with the eligibility check.

No cost, no obligationApplication help is freeYou pay first, then get reimbursed

Courses are delivered by Support Forge, a registered Massachusetts Workforce Training Fund Express Program training provider based in Haverhill, Massachusetts. JMK Ventures offers these courses as a Support Forge partner and may be compensated when you enroll. Neither company is affiliated with or endorsed by Commonwealth Corporation or the Commonwealth of Massachusetts, and Commonwealth Corporation does not endorse the quality of any listed training provider. Reimbursement depends on your application being approved by Commonwealth Corporation and is not guaranteed. Program terms were checked against Commonwealth Corporation's published guidelines on September 21, 2026 and can change.